Connect Mobile Communication

Terms and Conditions

Introduction

CONNECT MOBILE means Connet IT Systems (Pty) Ltd, a company registered in South Africa and whose registered office is situated at 79 Eros Road, Boardwalk Office Park, Block 12, Unit 2, Faerie Glen, Pretoria (hereinafter “CONNECT”; “We”; Our”; “Us”). This website is operated by CONNECT. By using this website you accept its Terms & Conditions and Privacy Policy set forth below. If you do not agree with these policies, discontinue using this site immediately. These terms and conditions are applicable to the use of the connect-mobile.co.za website. You are not eligible to accept the Terms and Conditions of our services if you are not of legal age to form a binding contract with us or if you are barred by law to use our services.

Limitation of Liability, Warranties and Indemnities

Your use of our website is at your own risk. Under no circumstances shall CONNECT, its officers, directors, divisions, affiliates, shareholders, subsidiaries, agents, licensors and employees be liable for any losses, damages, liabilities, penalties, claims, demands, suits, actions, or any related costs and expenses of any kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, which are claimed to arise from the use of our website, services, software, including without limitation, any fault, error, omission, interruption or delay with respect hereto. CONNECT is not responsible for any Intellectual Property Rights infringement whatsoever. You hereby waive any and all claims against CONNECT and their officers, directors, subsidiaries, shareholders, divisions, affiliates, agents, representatives, licensors and employees arising out of the use of our website and the information available therein. Neither party shall be liable for any disruption, interruption, suspension, failure and breakdown of its system due to factors beyond its reasonable control. Except in the event of gross negligence, willful misconduct, non-payment, or as set out below, neither party shall be liable for any indirect, incidental, consequential, special, loss of revenue and/or business, loss of anticipated earnings or punitive, exemplary damages howsoever arising out of this Agreement (whether for breach of contract, tort, or negligence) or its termination and irrespective of whether such Party has been advised of the possibility of such loss or damage. Each Party hereby agrees to indemnify and hold the other Party harmless from any and all costs, expenses, including reasonable outside attorneys’ fees, claims, suits and liability by third parties (collectively, “Claims”) that the other Party may suffer or incur by reason of the Party’s actual or alleged infringement of any Intellectual Property rights of the Other Party or a third party in connection with this agreement, violation of any laws or regulation of any governmental, regulatory or judicial authority arising from the performance of the Party under this Agreement, and the gross negligence or willful misconduct of the Party, its employees or agents in connection with this agreement.

Ownership of Materials, Copyright and Trademark Notice

Nothing in the agreement shall give the CLIENT any rights in respect of CONNECT or its affiliates intellectual property and the CLIENT hereby acknowledges that it shall not require any rights in respect thereof and that all such intellectual property is and shall remain vested in the company or its affiliates. The CLIENT shall be provided with proprietary technical information, documentation or software that must be returned to CONNECT on termination of this agreement. The parties shall procure, at their own cost, all necessary permissions, licenses, royalty-free licenses, consents or approvals prior to any use or reproduction (whether or not in whole or in part) of third Party software, information, documents, data, statements, technology, literary work, musical work, artistic work, invention or design which are protected by copyrights, patent rights, design rights or trademarks belonging to the third party in regards to the Services provided. The intellectual property of and/or developed by either Party shall remain the exclusive property of that Party. Neither Party shall use the other Party’s intellectual property for whatever purpose unless with the prior written consent of the other Party. CONNECT shall retain all right, title, and interest in the CONNECT MOBILE System, including but not limited to, ownership of all hardware, software, data, technology, applications, report formats and mechanisms, content and all intellectual property rights associated therewith.

Links and Framing

CONNECT does not review or monitor the material contained on web sites that may be linked to our site and is not responsible for the content of any such linked websites. Your linking to such web sites is at your own risk. It is expressly prohibited for any person, business, entity, or website to frame any page on this Website, including the home page, in any way whatsoever, without the prior written approval of CONNECT.

Privacy Policy

Please click here to see and review CONNECT’s Privacy Policy incorporated by reference in these Terms & Conditions. By accepting these Terms & Conditions, you agree to be bound by the privacy policy and that you have received detailed and sufficient information on the processing of your personal data. If you wish to receive additional information, kindly contact us by sending an email to compliance@connect-mobile.co.za.

Security and Account Protection

To make use of our services, a CLIENT must complete the registration process and must provide CONNECT with up to date, complete and accurate information. Failure to provide accurate and complete information on registration may result in termination of services. The CLIENT may also be required to choose a password. The CLIENT is responsible for maintaining the confidentiality of their password and undertake not to divulge their password to any other person. The CLIENT is entirely responsible for any and all activities that occur under its account and shall be strictly liable to make payment of all charges incurred under its account whether or not these charges are incurred by the CLIENT or any other person, authorised or unauthorised, intentionally or unintentionally, or as a result of any virus, hack or security breach.

Applicable Law and Jurisdiction

Where the CLIENT uses our services to communicate messages to third parties such as your customers (message recipients), we are the data processor and you are the data controller. This means that you determine the purpose and means of the processing of information about message recipients. It is your responsibility to ensure that message recipients’ data that is uploaded to our platform, along with the content of the messages, is compliant with all applicable local and international data protection laws and regulations, including but not limited to the General Data Protection Regulation Directive (GDPR) and South Africa’s Protection of Personal Information Act (POPIA). The CLIENT shall further comply with any relevant code of conduct for the wireless industry to which CONNECT is subject to, including the Wireless Applications Service Provider (WASPA) Code of Conduct located at https://waspa.org.za/coc/.

Severability

Should any part of these terms and conditions be declared invalid or unenforceable by a court of competent jurisdiction, this will not affect the validity of any remaining portion of the website Terms and Conditions and such remaining portion will remain in full force and effect.

Alteration to Terms and Conditions

CONNECT reserves the right to alter its privacy policy and terms and conditions regulating the relationship between the CLIENT and CONNECT at any time. The CLIENT acknowledges that by using the services from time to time, that the CLIENT shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. The CLIENT shall be responsible for reviewing the then current version each time it makes use of the service. Without derogating from the foregoing, and without imposing any obligation on CONNECT whatsoever, CONNECT reserves the right to give the CLIENT notification of amendments of the relevant terms and conditions and its privacy policy either by email or by posting a notice on this section of the website (www.connect-mobile.co.za). On notification of the existence of the amended terms and conditions and/or privacy policy, you shall be obliged to visit the section of the website and view the then current version.

Breach of Terms and Conditions

Where a CLIENT account is suspended or terminated due to any breach of these terms and conditions, CONNECT reserves the right to suspend or terminate all other accounts registered by, or on behalf of such CLIENT, as well as suspend or terminate any account registered by any other person or persons whom CONNECT, in its sole and unfettered discretion, believes is affiliated with the CLIENT concerned.

Contact Information

Physical Address:
79 Eros Road
Boardwalk Office Park
Block 12, Unit 2
Faerie Glen
Pretoria
0081

If you wish to learn more about the incident response or complaints procedure send an email to compliance@connect-mobile.co.za

Connect Mobile supports the Promotion of Access to Information Act. Connect Mobile PAIA manual can be viewed in PDF format here.

Introduction

CONNET IT SYSTEMS PTY LTD is a mobile marketing and technology services company.

1. Contact Details: Information Required Under Section 51(1)(A) Of The Act

Full Name of Juristic Person: CONNET IT SYSTEMS PTY LTD
Registration Number: 2007/030256/07
Postal Address: Postnet Suite 497, Private Bag X1, The Willows, Pretoria, 0041
Street Address: 79 Eros Road, Boardwalk Office Park, Block 12, Unit 2, Faerie Glen, Pretoria, 0081
Head / CEO: Brendan White
Tel. No: +27-12-991-4328
Fax No: +27-86-576-6156
E-Mail address: info@connect-mobile.co.za
Designated Information Officer: Michiel Huisamen
Email address of Information Officer: michiel@connect-mobile.co.za
Website: www.connect-mobile.co.za

2. Description of Guide Referred to in Section 10: Section 51(1)(B)

A Guide has been compiled in terms of Section 10 of PAIA by the Human Rights Commission. It contains information required by a person wishing to exercise any right, contemplated by PAIA. It is available in all of the official languages.
The Guide is available for inspection, inter alia, at the offices of;
The Human Rights Commission
29 Princess of Wales Terrace,
cnr York and St. Andrews Street,
Parktown
Website at www.sahrc.org.za
Telephone: (011) 484-8300
Fax (011) 484-0582 ; email paia@sahrc.org.za

3. The Latest Notice in Terms of Section 52(2) (If any):

None.

4. Records Available in Terms of Other Legislation: Section 51(1)(D)

Labour Relations Act 66 of 1995
Employment Equity Act 55 of 1998
Basic Conditions of Employment Act 75 of 1997
Compensation for Occupational Injuries and Disease Act 130 of 1993
Companies Act 71 OF 2008
Unemployment Insurance Act 63 of 2001
Value Added Tax Act 89 of 1991
Income Tax Act 58 of 1962
Skills Development Act 9 of 1999
Insolvency Act No. 24 of 1936 (sections 134 and 155)
Occupational Health and Safety Act No. 85 of 1993
Consumer Protection Act 68 of 2008
Electronic Communications and Transactions Act 25 of 2002

5. Subjects and Categories of Records Held by The Private Body: Section 51(1)(E)

The webpage of the private body is www.connect-mobile.co.za , accessible to anyone with access to the internet has information covering the following:

About the company
About its services
Contact details

Records that may be refused:

Note that access to the following documents and information listed in items 5.1 – 5. 4 below may be refused in accordance with provisions of the Act.

5.1. Companies Act Records

Documents of incorporation
Memorandum and Articles of Association
Minutes of Board of Directors meetings
Records relating to the appointment of directors/auditor/secretary/public officer and other officers
Share Register and other statutory registers

5.2. Financial Records

Annual Financial Statements
Tax Returns
Accounting Records
- Banking Records
- Bank Statements
- Paid Cheques
- Electronic banking records
Asset Register
Rental Agreements
Invoices

5.3. Income Tax Records

PAYE Records
Documents issued to employees for income tax purposes
Records of payments made to SARS on behalf of employees
All other statutory compliances:
- VAT
- Regional Services Levies
- Skills Development Levies
- UIF
- Workmen’s Compensation

5.4. Personnel Documents and Records (where applicable)

Employment contracts
Employment Equity Plan
Medical Aid records
Pension Fund records
Disciplinary records
Salary records
SETA records
Disciplinary code
Leave records
Training records
Training Manuals

6. Detail on How to Make A Request for Access – Section 51(E)

The requester must complete Form C, (click here to view) and submit this form together with a request fee, to the head of the private body.
The form must be submitted to the head of the private body at his/her address, fax number, or electronic email address.
The form must:
- Provide sufficient particulars to enable the head of the private body to identify the record/s requested and to identify the requester.
- Indicate which form of access is required.
- Specify a postal address or fax number of the requester in the Republic.
- Identify the right that the requester is seeking to exercise or protect.
- Provide an explanation of why the requested record is required for the exercise or protection of that right.
- If, in addition to a written reply, the requester wishes to be informed of the decision on the request in any other manner, state that manner and the necessary particulars to be informed in the other manner.
- If the request is made on behalf of another person, submit proof of the capacity in which the requester is making the request, to the reasonable satisfaction of the head of the private body.

Terms and Conditions

Introduction

Limitation of Liability, Warranties and Indemnities

Ownership of Materials, Copyright and Trademark Notice

Links and Framing

Privacy Policy

Security and Account Protection

Applicable Law and Jurisdiction

Severability

Alteration to Terms and Conditions

Breach of Terms and Conditions

Contact Information

Introduction

1. Contact Details: Information Required Under Section 51(1)(A) Of The Act

2. Description of Guide Referred to in Section 10: Section 51(1)(B)

3. The Latest Notice in Terms of Section 52(2) (If any):

4. Records Available in Terms of Other Legislation: Section 51(1)(D)

5. Subjects and Categories of Records Held by The Private Body: Section 51(1)(E)

5.1. Companies Act Records

5.2. Financial Records

5.3. Income Tax Records

5.4. Personnel Documents and Records (where applicable)

6. Detail on How to Make A Request for Access – Section 51(E)

Clients that trust us